Call Center Office under expansion | Philippines Call Center, inbound, outbound, virtual assistant service

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Expansion Plans Underway

Following just 8 months of operations at its new headquarters, Live2Sell, Inc. based in Cebu, Philippines is announcing expansion plans to grow by 150% in the next 4 weeks.

The company offers outbound telemarketing, inbound customer service and virtual assistant services to clients in the USA, UK and Australia, along with other countries, and have seen amazing growth potential in the outsourcing sector over the last 4 years, even more so since they established themselves at a new location towards the beginning of the year.

“The expansion that is now underway will bring in another 90 seats, and take our seat count to 150 overall. This is a very exciting time for us, and we are looking forward to continued growth in the business process outsourcing industry in the coming months and years…”, said Cherie Alcuitas, the company’s US Campaign Manager.

The BPO market has seen tremendous growth in the Philippines over the last 5 years, with many of the worlds biggest corporations turning to the country because of the strong English skills of the Filipino people.

Company Blog

7 Tips on How You Can Maximize Your Outbound Call Center Agents’ Productivity

There are several ways to utilize your outbound call center services and your agents’ productivity. Here are some tips:
1. Re-evaluate how you measure productivity.
Productivity isn’t always based on the average call-handle time of your agent. Things to consider when assessing your agents’ productivity is the qualitative result of the calls—whether they get results on [...]