A private American and European owned and managed, profitable, five year strong Philippines call center offering quality inbound customer service, telemarketing services and outbound call center services.
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The BPO industry in the Philippines remains unshakable in spite of the global economic crisis that has slowed down most of the country’s major industries. This is all because of lower cost and reliable information and communication technology services that Philippines have to offer. And is definitely taking the whole country by storm, with the [...]
There are several ways to utilize your outbound call center services and your agents’ productivity. Here are some tips:
1. Re-evaluate how you measure productivity.
Productivity isn’t always based on the average call-handle time of your agent. Things to consider when assessing your agents’ productivity is the qualitative result of the calls—whether they get results on [...]
Everything you need to know to be able to grow your business and start to enjoy the awesome lifestyle that outsourcing work brings!
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