What makes the Philippine call center outsourcing service better than the rest? A question that is often asked by foreign companies, who would want to outsource there business in the Philippines.
According to facts, the Philippines being a past American colony, its education system is a blue print after an American education system that embraces American-style diction and pronunciation of the English language. This gives Filipino’s a neutral American accent. An assurance of a better understanding with most American clients is also an advantage being. Aside from the fact that Filipinos are good at speaking English, most of them are college graduates, too.
In the current global business outsourcing market, the Philippines is considered to be the most dominant rival of India. All because India is a former British colony, Indians are educated in British-style English that is compounded by the heavy Indian accent, resulting in a language barrier. Because of this accent and twang edge, Filipinos are understood to be the best outsourcing location outside the United States, for US based businesses.
To prove this overall standpoint, there was research performed that shows that Filipino outsourcing employees tend to work harder, with skill and will factors that is held to exceed expectations and be dedicated in what they do. Without a doubt, the Philippines is the fastest growing country in terms of expansion in the outsourcing industry, with another 20% expected in 2009.
And did you know that in 2005, the Philippines ranked 3rd in the world for top business process outsourcing destinations? Now that’s something to think about! With all being said, surely, people who are in doubt are now able to answer the question that has been on their minds…
Why outsource to the Philippines? Why not?!