Blog

Benefits of Outsourcing to the Philippines: Just Too Good To Ignore!

Companies, whether local or multinational, are feeling the effects of the global economic crisis so they, too, have explored ways and measures to cut back on their expenses and save for a more worthwhile undertaking.

The Importance of Outbound Telemarketing for Small & Medium Sized Companies

Most companies nowadays lean to advertisements and media promotions to sell their products and services to people and companies. These modes of marketing strategies only hold true to those huge and highly profitable companies who can afford the high price of advertising in this way.
But to those small to medium range companies, this kind of [...]

Philippines Call Center Outsourcing: What makes it better than the rest?

Ever wonder why when it comes to call center outsourcing, most companies opt for contracting the outsourcing services from the Philippines? Why the Philippines, why not other countries in Asia, Europe or America? Remember that the reason why foreign companies choose to outsource some of their tasks and activities is in order to economize and [...]

Philippines Call Center Company Live2Care joins the American Teleservices Association!

Founded in 1983, the American Teleservices Association represents more than 4,000 contact centers that account for over 1.8 million professionals, worldwide – the Live2Sell Group of Companies now included. Inbound contact centers offer traditional and interactive services that support the e-commerce revolution, provide specialized customer service for Fortune 500 companies, and generate annual sales of more than $900 billion.

Philippines Virtual Assistant and Telemarketing Company Live2Sell completes Phase-1 of its current 2-Phase Call Center Expansion

One of the fastest growing Business Process Outsourcing companies in the Philippines Call Center industry has announced that they are officially 50% through a Two Phase expansion that will leave them with what they believe will be the most fully-equipped and operationally-sound medium-sized call center in the country when completed in late June 2009.
Cebu City, [...]

Company Blog

7 Tips on How You Can Maximize Your Outbound Call Center Agents’ Productivity

There are several ways to utilize your outbound call center services and your agents’ productivity.  Here are some tips:
1. Re-evaluate how you measure productivity.
Productivity isn’t always based on the average call-handle time of your agent.  Things to consider when assessing your agents’ productivity is the qualitative result of the calls—whether they get results on [...]

Everything you need to know to be able to grow your business and start to enjoy the awesome lifestyle that outsourcing work brings!

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