Philippines Call Center, inbound, outbound, virtual assistant service

In spite of the reported global financial crisis experienced worldwide, a number of foreign investors are still optimistic in outsourcing their services to countries like the Philippines.  In fact, regardless of President Barrack Obama’s pursuance of eliminating offshore tax breaks in the United States, the business process outsourcing (BPO) sector in third world countries still thrives and expands continuously due to the influx of American companies in countries like India, Malaysia, China and Philippines.

Contrary to popular belief, outsourcing jobs overseas is not evil.  It’s not stealing jobs from other people and neither the cause of the economic world crisis. There are several reasons why multi-national companies prefer outsourcing jobs to countries like Philippines in particular.

Number one reason why people outsource jobs is simply to cut labor costs. Of course, lowering labor expenses leads to an increase in the company’s profit margin. Who doesn’t want to profit, anyway?  That’s the reason why business exists – people want to profit. So, multi-national companies outsource jobs in the Philippines where labor costs are lower and cheaper compared to other countries in Europe and America.

Outsourcing is economical and foreign multi-national companies believe that they are getting more out of their money when they outsource here in the Philippines.  Aside from the innate patience and diligence, Filipinos are globally recognized as skilled and adept workers. Filipinos have their niches in the fields of science, arts, medicine, engineering, information technology, etc.  –  and that is why companies outsource jobs to the Philippines.

The increase and progress of BPOs in the Philippines is an indication of the confidence of foreign companies in outsourcing their jobs to the Philippines. According to reports, call centers in the Philippines have sprouted like mushrooms employing over 200,000 people in 2006 and currently still growing. Aside from customer service and information technology, personal assistants (a.k.a. Virtual Assistants) are also outsourced here in the Philippines.

In Cebu City, Live2Care is the prime authority in outsourcing Virtual Assistants (VAs) to various clients in countries like Australia, the UK and the United States, where its largest customer base lives.

A Virtual Assistant is like having a personal assistant who lives and works in a different country or timezone.  Although VAs are intangible because they live countries or continents apart from their clients, Virtual Assistants deliver efficient and effective services at a lower cost. Find out more about us here.