Outbound Call Center

Looking for a truly professional outbound call center outsourcing? You come to the right place. Live2Care has been serving business owners globally for over the years.

Our outbound call center jobs are popularly sought here in the Philippines. Our customer services staff is composed of highly skilled professionals from different industries, coupled with topnotch training programs and holistic approach to outbound call center service.

What does outbound call center outsourcing mean? And what are outbound call center agents? These are just some of the common questions asked when you speak about the outbound call centers. Outbound call center jobs are popularly sought here in the Philippines. Over the years, professionals from different industries have ventured into the call center industry. Inbound and outbound call center services are popular BPO services offered in the Philippines.

Outbound call centers usually cater to lead generation and appointment setting. Outbound call center outsourcing is the act of outsourcing outgoing telephone calls for customer service, marketing and advertising, or telemarketing services.

Call CenterVoice over Internet Protocol (VoIP) is a popular outbound call center software used in making outbound calls to clients and customers.  VoIP is an important call center technology because it lowers operational costs and simpler to maintain compared to traditional voice devices like Automated Call Dialers (ACDs).

In an outbound call center, there are outbound call center metrics to consider such as Average Handling Time (AHT), Average Talk-Time (ATT), and After-Call-Work (ACW). Outbound call center managers also look after the quality of the call, the attrition rate of call of employees, and the cost per call.

Inbound and outbound call centers in the Philippines are on its peak.  More businessmen are investing in the business process outsourcing (BPO) industry in the Philippines. In the capital city Manila and the Queen City of the South Cebu, the BPO industry is one of the most vibrant and rewarding industry in the Philippines.

European-owned Live2Sell is a Cebu-based BPO company with a successful outbound call center management and strong team of outbound call center agents. Offering not only a successful outbound call center campaigns, WeLive2Sell also offers inbound customer service, outbound telemarketing and  virtual assistant service.

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20 Responses to Outbound Call Center

  1. Mike says:

    I think foreign companies are looking more on outbound customer service than inbound.

  2. Willie says:

    India and Philippines are the top 2 countries that host thousands of outbound call center. While Indians are more cheaper, Filipino outbound call agents means quality of work and language

  3. Noah Appleberry says:

    Hello, I have been visiting your site for a while, and would like to to ask you a question if I may. I’ve just set up my blog and looking for ways to advertise my site in Google, as I’ve been receiving some profitable traffic from Google and want to increase it.

  4. I am reaching out to outbound call centers to ask if they have a need for the 20,000 unique consumer data records I generate everyday through my online marketing efforts.

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  7. Grey says:

    Yes, I love what you posted, but only up to a point. Anyway, it’s all good reading. Thanks!

  8. sharon_miriam says:

    A nice and informative blog . We certainly believe that an Outbound Call Center combines the best of resources, processes and technologies giving cost-effective, exceptional services and results.

  9. Robeth Pescador says:

    Live2sell is perfect partner for your business!

  10. Pingback: The Virtual Assistant Service Advantage | Live2Sell Group of Companies

  11. Sonny says:

    Companies that are looking for super quick development all appear to prepared call center outsourcing company as an honest developmental move. This trend of outsourcing client support roles or telemarketing firms or outbound call centers can likely maintain for a protracted time. However is outsourcing really therefore beneficial? What variety of blessings will an organization get from outsourcing a whole department to a different country?

  12. Pingback: Call Center in the Philippines | Live2Sell Group of Companies

  13. Doug Mealhow says:

    I have partnered with the premier competitive Energy Utility services company that offers FREE Utility bill auditing to commercial consumers of Electric, Gas and Water. This is possible because of deregulation. I need help contacting businesses that have large utility bills. This opportunity has no cost or fees to join. Email me for more information, or visit website and Join for Free.

  14. Call Center says:

    Call center is really a popular work in any country around the world,Explaining it is such an educational learning,Thanks for sharing it.

  15. Williams says:

    Making appointment setting calls is all about efficiency. It’s about the number of prospects being contacted for an appointment regardless of the outcome.

  16. gulnaz says:

    Hello Just was going through your website and wanted to know if you give outbound calling service campaign and how do you work we need to know payment is on all valued sales but just wanted your company strategy.
    if interested email me so we can talk further.
    gulnaz from Australia

  17. Nick Ford says:

    It’s a good choice of business, helping professional companies to meet the most suited prospects in their own niche… With this great strategy and the dedication of the workers… surefire success really awaits…

  18. jeff araiza says:

    Hi im Jeff with Nationwide Marketing Services. Im a wholesale list provider specializing in targeted DATA for Telemarketing, e-mail & Direct mail marketing campaigns. Im confident we can improve your DATA as well as save you some money in the process. Feel free to call me at 602-445-3418 or e-mail me Thanks JEFF!!!!!!!!!!

  19. Nick Ford says:

    Outbound call centre is a good choice of business and there are many countries there offering high quality service.

  20. bert says:

    need a quote please

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