American call centers in the Philippines are increasing in numbers in spite of the economic recession felt by countries worldwide. American call centers are classified into two categories: inbound call center and outbound call center. Inbound American call centers in the Philippines usually cater to customer service support while outbound American call centers are usually into telemarketing and appointment setting.
Investments in call centers are growing and increasing because of the quality of service that these American call centers in the Philippines are known for.
How do you work for American call centers in the Philippines? When applying for a call center job, make sure you create a comprehensive resume detailing your work experience and skills. An interview in an American call center in the Philippines requires being on time. Pay attention to schedule adherence. American call center companies don’t enjoy people wasting their time.
How do American call centers in the Philippines conduct interviews? Dress in formal and presentable clothes when called for an interview. Know about the company, the nature of business, target market, and the job description of the position you are applying for. Interviews in American call centers in the Philippines are usually reserved and efficient – casual conversations to serious talks about the business and the job. Make sure to answer each question truthfully and comprehensively. Don’t beat around the bush – make your point brief and reasoned. American call centers appreciate honesty and logical statements from their applicants. Don’t interrupt when the interviewer is speaking. Make a good impression by describing why your skills and experiences complement with the job, and what you can do for the company.
Working and being part of a dynamic American call center in the Philippines is an advantage and a plus to your working experience. In American call centers in the Philippines, as they say, “you reap what you sow”. The work environment of an American call center is different from other environment –it’s spirited, competitive, and performance-based.
Live2Sell and its subsidiary, Live2Care, are European and American managed companies based in Cebu, Philippines. With a team of skilled professionals and an experienced and creative team of managers, Live2Sell and its subsidiaries are growing and emerging as a top BPO American call center in the Philippines offering outbound telemarketing, inbound customer service and virtual assistant service.
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