Philippines: The Outsourcing Destination In Asia

In the Top Outsourcing Nations, The Philippines comes close second to India, according to Global Services and Tholons’ Top 50 Emerging Global Outsourcing Cities report as of 2009. Topping the distinguished record of Emerging Outsourcing Cities for the second time in a row is Cebu City, touted as Philippines’ Queen City of the South.

Even with the great impact of the global financial crisis, the Philippines persistently retains its competitive edge and plays a key role in the transformation of global outsourcing and offshoring industry.

True enough, the Philippines’ outsourcing revenues rapidly grew to 25% from $4.8 billion in 2007 to $6 billion in 2008, while employment in this industry accelerated by 33% to a roughly 400,000 employees.

The Philippines relentless pursuit to its outsourcing greatness has made it one of the top offshore locations for just the right outsourcing needs. As per Oscar Sañez, CEO of Business Processing Association of the Philippines (BPAP), “the continuous growth of the IT-BPO industry aids in sustaining economic growth in the country.”

“Surveys have shown that most companies expect to grow within the year by about 10-15 %. Even a few of the small firms are forecasting 200% growth within the year,” Mr. Sañez adds.

When asked what actions are done by the outsourcing industry and the Philippine government to ensure quality of talent, Mr. Sañez replied: “The industry and government work in harmony to share awareness of the advantages of a potential career in the IT-BPO sector. The government offers monetary assistance for short term training for which the industry should deliver and continuously monitor.”

Philippines remains as a competitive outsourcing hub worldwide. The outsourcing industry is in close partnership with colleges and universities to combine short-term training in the curriculum. This allows the Philippines to generate tertiary graduates that are highly skilled and with ample working knowledge in the IT-BPO industry.

They sustain their position as one of the most preferred offshore location for English-speaking customer services. With an ideal demographic profile and a literacy rate of 92.6% according to The CIA World Factbook, the Philippines is an outsourcing location to be reckoned with.

With passion for excellence as its driving force, the Philippine outsourcing business offers the world with only the best, cost-effective, reliable, skilled, and hassle-free services that are peerless as compared to its Asian neighbors, or perhaps the world! This has allowed Philippines to clinch its position as one of the more outstanding and stable outsourcing destination in the world.

Choose the best business process outsourcing (BPO) company in the Philippines and you can enjoy the vast array of benefits of having a cutting-edge, effective, and top-notch business performance that emerges better even with the aggressive presence of competition.

Live2Care, one of the chief outsourcing companies in Cebu City, Philippines, offers exceptional strategically-enhanced services such as inbound customer service, outbound telemarketing, and professional virtual assistant service to many of its clients around the world.

At Live2Care, we’re always ready to give you that big call center infrastructure needs but with a small company ambience that every business owner will truly appreciate.