http://www.welive2care.com/2010/01/15/virtual-call-center-technology/ The Official Blog of Philippines Call Center Outsourcing Company, Live2Sell, Inc. Tue, 07 Sep 2010 04:18:49 +0000 http://wordpress.org/?v=2.9.1 hourly 1 http://www.welive2care.com/2010/01/15/virtual-call-center-technology/comment-page-1/#comment-1505 Ray Gordon Wed, 20 Jan 2010 16:30:52 +0000 http://www.welive2care.com/?p=2034#comment-1505 Just imagine doing all the work of a call center like Live2Sell, on your own. That means, prospecting, following up, fielding incoming customer calls, market research, SEO and SERP work, setting appointments, etc, etc, etc... Could you handle all that, all day, every day? Take a break and let a company like Live2sell do it all for you. As a business owner, your time should be spent growing your business, one solid customer at a time, face to face, not wearing all the hats of all the employees, all the time. Just imagine doing all the work of a call center like Live2Sell, on your own. That means, prospecting, following up, fielding incoming customer calls, market research, SEO and SERP work, setting appointments, etc, etc, etc… Could you handle all that, all day, every day? Take a break and let a company like Live2sell do it all for you. As a business owner, your time should be spent growing your business, one solid customer at a time, face to face, not wearing all the hats of all the employees, all the time.

]]> http://www.welive2care.com/2010/01/15/virtual-call-center-technology/comment-page-1/#comment-1501 Jeffrey Feuer Tue, 19 Jan 2010 19:46:17 +0000 http://www.welive2care.com/?p=2034#comment-1501 Much of call center technology is expensive and does little to improve the customer experience. I call this "cigarette technololgy" because using it as intended will harm the operation. Much of the harm is begnign, just eating valuable mangement time but some actually makes callers receive poor service. Is this a familiar problem? Much of call center technology is expensive and does little to improve the customer experience. I call this “cigarette technololgy” because using it as intended will harm the operation. Much of the harm is begnign, just eating valuable mangement time but some actually makes callers receive poor service. Is this a familiar problem?

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