The Philippines’ call center services offer you one of the best inbound and outbound solutions for your company.
The country is attracting several foreign BPO investments because of the cost-effective labor services it is offering BPO investors. Outsourcing their call center services to the Philippines and training skilled Filipino workers to work with them, is 85% cheaper than filling up a call center facility in their own country.
Below are some of the call center services that you can outsource to the Philippines:
- Customer Relationship Management Solutions
- Lead Generation and Appointment Setting
- Customer Service Support
- Product and Service Upselling
- Order Taking Services
- Technical Support Service
- And many more…
With 788 call centers in 20 key locations, Business Process Outsourcing in the Philippines is considered one of the fastest growing sector of the economy, hence the tag ‘Sunshine Industry’.
Call center companies in the Philippines employ only the best call center agents in the country. All call center representatives are good English communicators, both oral and written. Plus, they are provided with additional extensive training to further enhance their communication skills which in turn make them excellent customer service providers. Outsourcing your call center services to the Philippines is like hiring a dedicated team of quality customer service representatives for your business.
The Philippine call center industry is known to be one of the best in terms of cost-efficiency and the delivery of comprehensive and excellent service. It is living up to its name as the top BPO hub of the future. In fact, it has earned a very positive impression that amidst the global crisis, countries from around the world continue to outsource their business processing solutions to the Philippines.