Facilities

Live 2 Care Facility
Live2Sell’s headquarters is based in the hustle and bustle of Cebu City.

Named the ‘Queen City of the South’, Cebu is the number one holiday destination in the Philippines with over 60% of vacationing visitors placing it at the top of the ‘must visit’ lists.

Our facility is a simple, trouble-free, vibrant and professional environment. Our offices are colored brightly to boost the energy levels of our staff and management, as well as to create a more conducive environment for professional and fulfilling business to take place.

We offer our clients fully integrated seats, with the room to expand to handle pretty much any sized campaign in a relatively short period of time. Each seat is equipped with a brand new duo core computer, along with LCD screen monitor, professional, high-quality headset, back-up IP phones and emergency power back-up. All our outsourcing executive stations are also equipped with software that allows clients to snoop and even barge in on live calls (for voice campaigns) so you can see how your staff member(s) are improving as time goes by.

We also house CISCO routers, firewall routers, large screen projectors for web conferencing and training sessions, local PABX phone set-up, fully wired and wireless routers, fully licensed business software and THREE brand new in-house servers, which hold digital recordings of each and every call that takes place, both inbound and outbound.

We understand that our business pretty much revolves around the telephone, so we have not one, not two, but THREE High Speed E1 Broadband Internet Connection subscriptions with the country’s biggest telco companies, as well as primary and back-up VOIP providers, too – and a fully automated dedicated power generator. This guarantee’s virtually ZERO downtime.

Specializing in B2B and B2C campaigns, our outsourcing solution facility is open 24 hours a day, assuring you that we will be at your service whenever you need us.

Company Blog

7 Tips on How You Can Maximize Your Outbound Call Center Agents’ Productivity

There are several ways to utilize your outbound call center services and your agents’ productivity.  Here are some tips:
1. Re-evaluate how you measure productivity.
Productivity isn’t always based on the average call-handle time of your agent.  Things to consider when assessing your agents’ productivity is the qualitative result of the calls—whether they get results on [...]

Everything you need to know to be able to grow your business and start to enjoy the awesome lifestyle that outsourcing work brings!

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